Frequently Asked Questions
Do you offer a free site survey?
Yes. Call or WhatsApp us and our engineer will visit your home, shop or office to recommend the right solution for your budget.
Can I watch my CCTV cameras on my mobile phone?
Yes. Every system we install is configured for secure live viewing and playback on Android and iOS phones, tablets and PCs.
How much does a CCTV or network setup cost?
The price depends on the number of cameras or devices, cable length and brand. Call us for a free quotation after a quick site survey.
Do you provide warranty and after-sales support?
Yes. Products come with manufacturer warranty and we provide maintenance, repair and support by phone, WhatsApp and on-site visits.
Which areas do you serve?
We are based in Chittagong and serve homes and businesses across the city. Contact us for projects in other districts.
CCTV & IP Camera
How many cameras do I need?
It depends on the entry points and areas you want covered. We do a free site survey and recommend the right number and placement.
Can I watch the cameras on my phone?
Yes. Every system we install is configured for secure remote viewing on Android and iOS.
How long is footage stored?
Typically 15 to 30 days depending on the number of cameras, resolution and hard-disk size. We size the storage to your needs.
Wi-Fi & LAN Network
Can you fix weak Wi-Fi in my office?
Yes. We survey signal strength and add or reposition access points so every area has reliable coverage.
Do you provide network equipment?
We supply and configure routers, switches, access points, racks and cabling from trusted brands.
Access Control & Attendance
Can attendance data be exported for payroll?
Yes. Most devices we install export reports to Excel or connect to attendance software.
Does access control work during a power cut?
We recommend and install backup power so doors and devices keep working during outages.
PABX & Intercom
Can I keep my existing phone lines?
Yes. PABX systems connect to your existing PSTN lines as well as SIP/IP lines.
Do you install video intercom for apartments?
Yes. We install audio and video intercom systems for single homes and multi-unit buildings.
Automation & IoT
Can automation be added to an existing home?
Yes. Most smart switches and sensors are wireless and can be retrofitted without major rewiring.
Can my CCTV and alarm work together?
Yes. We integrate cameras, sensors and access control so events trigger alerts and recordings automatically.
Computer, Laptop & Printer
Do you supply computers for offices in bulk?
Yes. We supply and configure desktops, laptops and printers for offices of any size.
What is the price of a laptop?
Prices change with the market. Please call or WhatsApp us for the latest price and availability.
IT Products Supply & Installation
Can you source a product you don't list?
Yes. Tell us what you need and we will source it for you.
Do you work on corporate projects?
Yes. We handle supply and installation for offices, factories, schools and commercial buildings.
Website & Software Development
How long does a website take?
A business website usually takes 2 to 4 weeks depending on the number of pages and features.
Can you build custom software for my business?
Yes. We analyse your workflow and build software that fits the way you work.